Terms of Service

1. Acceptance of Terms

By accessing or using PinasBIX ("the Application," "the Service," "the App"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," "your") and XenonLabs ("Company," "we," "us," "our").

If you do not agree to these Terms, you must not access or use the Application.

2. Description of Service

PinasBIX is an artificial intelligence-powered educational application designed to assist in preparation for board exams, government exams, and college entrance tests in the Philippines. The Service provides:

• Structured Learning Paths: Curated lessons organized by subject, chapter, and unit with a visual roadmap
• Unit Quizzes & Chapter Tests: Multi-format assessments (multiple choice, fill-in-the-blank, true/false, multi-select) to test your knowledge
• Mock Examinations: Full-length timed exams simulating real test conditions with session history and review mode
• Quick Practice: Configurable practice sessions with adjustable difficulty and topic selection
• AI Study Assistant: Conversational AI study companion powered by Google Gemini for exam preparation
• Flashcard Study System: Customizable flashcard decks with FSRS spaced repetition algorithm, cloud-synced across devices
• Pomodoro Timer: Focus timer with session tracking and productivity statistics
• Progress Analytics: Performance tracking with detailed statistics and visualizations

The Application operates on a freemium model with both free and premium features.

3. Eligibility and Registration

3.1 User Requirements

You must be at least 13 years of age to use PinasBIX. If you are under 18 years of age, you must have parental or guardian consent to use the Service. By using the Service, you represent and warrant that you meet these age requirements.

3.2 Account Registration

To access the Application, you must create an account using Google Sign-In or Apple Sign-In authentication, which provides:

• Full name
• Email address
• Profile information from your account

3.3 Account Responsibility

You are responsible for all activity under your account. You agree to notify us immediately of any unauthorized use. We are not liable for losses arising from unauthorized account access.

3.4 Account Sharing Prohibition

Account sharing is strictly prohibited. Each account is intended for individual use only. You may NOT:

• Share your account credentials with any other person
• Allow others to access the Service using your account
• Use another person's account to access the Service
• Create multiple accounts to circumvent usage limitations

Violation of this policy may result in account suspension or permanent termination without refund.

4. Service Tiers and Billing

4.1 Free Tier

The free tier includes:

• Full access to structured learning paths and lessons
• Unit quizzes and chapter tests
• Flashcard study system with FSRS spaced repetition
• Quick practice sessions
• Pomodoro timer
• Progress analytics

4.2 AI Credits

The AI Study Assistant operates on a credit system. Credits may be provided free or purchased through in-app purchases. Credit usage is tracked per conversation based on token consumption.

4.3 Payment and Billing

All payments are processed through the Apple App Store or Google Play Store. All payments are final and non-refundable except as required by applicable law or platform policy. We do not collect or store your payment card details.

The Company reserves the right to modify pricing with 30 days advance notice. Price changes will not affect current active purchases.

5. Acceptable Use and Restrictions

5.1 Permitted Use

PinasBIX is intended solely for educational purposes related to exam preparation. You may use the Service for:

• Personal study and exam preparation
• Academic review and learning
• Professional development

5.2 Prohibited Activities

You agree NOT to:

• Use the Application as a substitute for formal education, official study materials, or professional educational guidance
• Share, redistribute, or republish quiz questions, lessons, flashcards, or other proprietary content from the Application
• Share your account credentials with others or allow others to access the Service through your account
• Attempt to reverse engineer, decompile, or extract source code from the Application
• Use automated tools, bots, or scripts to access or interact with the Service
• Upload malicious content, spam, or inappropriate material
• Abuse the AI Study Assistant by submitting harmful, offensive, or illegal prompts
• Exploit the support ticket system for purposes other than genuine support requests
• Violate any applicable laws or regulations

5.3 Content Accuracy and Disclaimer

6. Intellectual Property

6.1 Company Rights

The Service, including all content, features, functionality, software code, branding, and design, is owned by XenonLabs and is protected by applicable copyright laws and intellectual property principles. All rights not expressly granted to you are reserved by the Company. Unauthorized use, reproduction, or distribution of the Service or its content is prohibited.

6.2 User Content

User-Created Flashcards: You retain ownership of flashcard decks and cards you create within the Application. Public flashcard decks you share may be visible to other users.

Usage License: By creating content within the Application, you grant the Company a limited, non-exclusive, royalty-free license to store, display, and process such content solely for the purpose of providing and improving the Service.

AI Chat Conversations: Chat conversations with the AI Study Assistant may be used in anonymized form to improve AI response quality and Service functionality.

6.3 User Responsibilities

You are solely responsible for ensuring that any content you create or upload does not infringe any third-party intellectual property rights, violate any laws or regulations, or contain harmful, offensive, or inappropriate material.

6.4 Prohibited Use of Content

You may not:

• Copy, reproduce, or redistribute the source code of the Application
• Extract or scrape content from the Application for commercial purposes
• Create derivative works based on proprietary Application content without written permission

6.5 AI-Generated Content

All quiz questions, study materials, and educational content generated by our AI systems are created through artificial intelligence models trained on publicly available information and educational principles. These AI-generated questions:

• Are original creations produced by AI algorithms
• Do not reproduce, replicate, or infringe upon copyrighted content from the Professional Regulation Commission (PRC), Civil Service Commission (CSC), or any official examination bodies
• Are designed to assist with learning concepts and test-taking practice, not to replicate actual examination content
• May cover similar educational topics and subject matter as official examinations, but are independently generated

The Company does not claim copyright over facts, concepts, or general educational principles covered in AI-generated content. Users acknowledge that any similarity between AI-generated questions and actual examination questions is coincidental and results from both covering the same educational domain.

7. AI-Generated Content Disclaimers

7.1 No Accuracy Warranties

7.2 User Verification Required

You must independently verify all important information provided by the AI Study Assistant against:

• Official examination materials
• Authoritative educational textbooks and resources
• Licensed educators and professional materials

7.3 No Educational Guarantee

AI-generated study assistance does not constitute:

• Professional educational advice or tutoring
• A guarantee of examination success
• A replacement for comprehensive exam preparation

7.4 Model Limitations

The AI Study Assistant uses third-party large language models (Google Gemini). The Company does not control the training data, biases, or limitations of these models. Response quality may vary based on model availability and performance.

8. Privacy and Data Protection

Your use of the Application is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security against unauthorized access or data breaches.

9. Push Notifications

With your consent, we may send push notifications for study reminders, flashcard reviews, and streak alerts. You can manage notification preferences in the App's settings or your device's notification settings at any time.

10. Account Termination

10.1 Termination by User

You may terminate your account at any time by requesting account deletion within the Application. Upon termination, you will lose access to premium features and stored data.

10.2 Termination by Company

We reserve the right to immediately suspend or terminate your account for:

• Violation of these Terms
• Abuse of the Service or attempts to circumvent usage limitations
• Fraudulent activity or payment disputes
• Any other reason at our sole discretion where we believe termination is necessary to protect the Service or other users

10.3 Appeals Process

If your account is terminated by the Company, you may appeal the decision by contacting us at xenon.dev.ph@gmail.com within 30 days of termination. We will review your appeal and respond within a reasonable timeframe.

10.4 Effect of Termination

Upon termination:

• Your account data will be deleted from our servers (subject to legal retention requirements)
• You will lose access to all premium features immediately
• You may lose access to user-created flashcards and study progress
• No refunds will be provided for remaining subscription time or unused AI credits

11. Limitation of Liability

11.1 Disclaimer of Warranties

11.2 Limitation of Liability

11.3 Maximum Liability

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR PHP 1,000.00, WHICHEVER IS GREATER.

11.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your user-generated content
• Your failure to pass any examination or any academic outcome
• Any reliance on information provided by the Service

13. Modifications to Service and Terms

13.1 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any feature of the Service at any time without notice
• Update quiz questions, lesson content, or study materials
• Change AI models or features used by the AI Study Assistant
• Adjust usage limitations for free and premium tiers

We are not liable for any modification, suspension, or discontinuation of the Service.

13.2 Terms Modifications

We may update these Terms periodically. When we make material changes, we will update the "Updated at" date at the top of this document and notify you through the Application or via email. Provide at least 30 days' notice for changes that materially reduce your rights.

Continued use of the Service after changes take effect constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and may request account deletion.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Philippines.

15. Contact Information

For questions, concerns, or requests regarding these Terms of Service, please contact us at: